At MyPartnerChoice, we strive to provide the best possible matchmaking services to our clients. Our Refund Policy outlines the circumstances under which refunds may be granted and the process for requesting a refund. Please read this policy carefully.
1. General Policy
– All fees paid for our services are non-refundable, including but not limited to the profile viewing fee of Rs.3100 and the after engagement fee of Rs.21000.
– These fees are non-refundable under any circumstances, except in the case of service errors or duplicate payments as outlined below.
2. Exceptions
– Refunds may be considered only under exceptional circumstances, such as:
– Service Not Provided: If a paid service is not delivered as promised due to an error on our part.
– Duplicate Payment: If a payment is accidentally made more than once for the same service.
3. Requesting a Refund
– To request a refund, please contact our customer support team within 14 days of the payment date.
– Email [contact@mypartnerchoice.com]
– Phone [+919717366593r]
– Include the following information in your request:
– Your full name and contact details.
– The date and amount of the payment.
– The reason for the refund request.
4. Refund Process
– Upon receiving a refund request, our team will review and assess the eligibility of the request.
– If the refund is approved, the amount will be credited back to the original payment method within 15 business days.
– You will receive a confirmation email once the refund has been processed.
5. Non-Refundable Circumstances
– Refunds will not be granted for:
– Change of mind or personal dissatisfaction with the service.
– Failure to find a suitable match through our services.
– Termination of service due to a violation of our Terms & Conditions.
6. Changes to the Refund Policy
– We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.
7. Contact Information
If you have any questions or concerns regarding our Refund Policy, please contact us:
Email [contact@mypartnerchoice.com]
Phone [+919717366593]
Address [S/O MAHESH CHAND MAHESH CHAND E-184 A. GALI NO-11 KΗ ΝΟ-12/24/2,MUKUND VIHAR K-NGR DELHI 110094]
We appreciate your understanding and thank you for choosing MyPartnerChoice for your matchmaking needs.